Atendimento ao Cliente - eBooks e livros digitais de Atendimento ao Cliente - Página 2 de 4

The Customer Rules: The 39 Essential Rules for Delivering Sensational Service
Por Lee Cockerell
The CRM Handbook: A Business Guide to Customer Relationship Management (Addison-Wesley Information Technology Series)
Por Jill Dyché
The Challenger Sale: Taking Control of the Customer Conversation
Por Matthew Dixon
The Butler Experience: A Better Customer Service Environment (English Edition)
Por Brian Rowland
Telling stories – buone prassi e interpretazioni di marketing narrativo
Por Silvia Badriotto
Telefonverkauf mit noch mehr Power: Kunden gewinnen, betreuen und halten (German Edition)
Por Günter Greff
Supera tu miedo de contacto: Un programa de entrenamiento: En siete pasos del miedo al contacto a una mariposa social. (Spanish Edition)
Por Anne Schlosser
Summary: What Clients Love: Review and Analysis of Beckwith’s Book (English Edition)
Por BusinessNews Publishing
Summary: Unleashing the Ideavirus: Review and Analysis of Godin’s Book (English Edition)
Por BusinessNews Publishing
Summary: Money-Making Secrets of Marketing Genius Jay Abraham and Other Marketing Wizards: Review and Analysis of Abraham’s Book (English Edition)
Por BusinessNews Publishing
Summary: Moments of Truth: Review and Analysis of Carlzon’s Book (English Edition)
Por BusinessNews Publishing
Summary: How to Win Friends and Influence People: Review and Analysis of Carnegie’s Book (English Edition)
Por BusinessNews Publishing
Summary: Customer Centric Selling: Review and Analysis of Bosworth and Holland’s Book (English Edition)
Por BusinessNews Publishing
Social Skills Bundle: Leadership – Networking (Books 1-2) (English Edition)
Por Nathan Smart
So You Want to Be Customer Centric? (English Edition)
Por Alain Thys
Servicio al Cliente 2.0: Del enfoque reactivo del siglo XX, al proactivo necesario en el XXI. (Spanish Edition)
Por Victor Quijano Portilla
Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way (Business Books)
Por James Merlino
Service Design for Business: A Practical Guide to Optimizing the Customer Experience
Por Ben Reason
Sense and Respond: How Successful Organizations Listen to Customers and Create New Products Continuously
Por Jeff Gothelf
Salesforce CRM – The Definitive Admin Handbook – Third Edition
Por Paul Goodey
Raise the Bar: An Action-Based Method for Maximum Customer Reactions
Por Jon Taffer
Public Speaking: Simple 7 Step Process to Mastering Public Speaking (How to prepare your speech, talk, presentation for success) (English Edition)
Por Mark Stephens
Pinterest-Marketing: Empfehlungs-marketing im Internet: Nutzen Sie die Kraft von Empfehlungen im Internet und gewinnen Sie neue Kunden (59-Minuten-Crash-Kurs 2) (German Edition)
Por Sebastian Merz
Outside In: The Power of Putting Customers at the Center of Your Business
Por Harley Manning

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