Cognitive Work Analysis: Coping with Complexity

Cognitive Work Analysis (CWA) is a structured framework specifically developed for considering the development and analysis of complex socio-technical systems. Cognitive Work Analysis: Coping with Complexity contains a comprehensive description of CWA, introducing it to the uninitiated. It then presents a number of applications in complex military domains to explore the benefits of CWA and pays particular attention to investigating the CWA framework in its entirety.