Distribution management handbook, the

More and more managers of successful companies realize the value of their distribution systems for both reducing costs and enhancing customer service. This eagerly awaited, information-packed guide covers the entire spectrum of today's key distribution issues, from marketing to order fulfillment. Featuring contributions from 30 acknowledged experts in the field, this state-of-the-art reference fully discusses distribution planning and design, current transportation and warehousing methods and future strategies, and effective management of a distribution system. Readers will also find the latest on such "hot" topics as customer orientation, quality turnarounds, and competitiveness... plus a variety of case studies demonstrating real-world applications.