Leadership plays critical role in driving ERP implementation since they do the necessary strategic planning and able to tactically manage the resources and workforce towards result driven approach. The various leadership levels for the ERP system faces various problems related with execution style, tactics and strategic approach. The project sponsor or top executive are the one who approves the ERP implementation process after going through comprehensive CBA (cost benefit analysis). The project sponsor generally undertake a tactical study to implement ERP however they only have high level overview and don’t much get into detail to understand various problems faced during ERP implementation.
Leadership role in ERP implementation (English Edition)
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