Quality Management plays a critical role in any organization regardless of industry or region. Without it, the chances of meeting customer expectation and achieving success are virtually impossible. ISO 9001 provides organizations with a proven framework for the implementation and maintenance of a quality management system that can:
•Increase profits
•Satisfy customers
•Land more business opportunity.
Mastering ISO 9001:2015 provides a detailed, straightforward and practical explanation of the latest version of the world’s most widely recognized management standard. Whether you’re a small business looking to develop a quality system, or an established organization certified to ISO 9001 and wish to understand the new requirements, this is the guide for you.
•Increase profits
•Satisfy customers
•Land more business opportunity.
Mastering ISO 9001:2015 provides a detailed, straightforward and practical explanation of the latest version of the world’s most widely recognized management standard. Whether you’re a small business looking to develop a quality system, or an established organization certified to ISO 9001 and wish to understand the new requirements, this is the guide for you.