Key Features
- Build your skills and knowledge to crack the Advanced Admin Certification examination
- Leverage the advanced administration capabilities of Salesforce and Salesforce1
- Optimize and extend Sales Cloud and Service Cloud applications
Book Description
The book starts by refreshing your knowledge of common admin tasks. You will go over Lightning Experience and various security aspects. You will be shown how to implement territory management in your organization and make use of custom objects.
From here, the book progresses to advanced configuration, data management, and data analytics before swiftly moving on to setting up advanced organization-wide features that affect the look and feel of the application. Extend the capabilities of your organization’s Salesforce implementation by optimizing and extending Sales Cloud, Salesforce1, and Service Cloud applications. This guide will equip you with the tools you need to build a successful career in Salesforce.
What you will learn
- Adopt Lightning Experience to improve the productivity of your organization's sales team
- Create and maintain service entitlements and entitlement processes
- Process Builder basic and advanced concepts
- Different ways to deploy applications between environments
- Best practices for improving and enriching data quality
About the Author
Rakesh Gupta is a Mumbai-based Salesforce MVP and Salesforce Consultant who has experience in Salesforce as an Administrator and Consultant. He offers online as well as corporate training for various Salesforce certifications. To date, Rakesh trained more than 450 people in courses such as ADM 201, ADM 301, App Builder, DEV 401, Platform Developer I, Platform Developer II, Sales Cloud, and Service cloud consultant across the globe. He has also handled corporate training for leading MNCs. Rakesh is also known for actively participating in the Salesforce Success Community.
LinkedIn: https://www.linkedin.com/in/rakeshistom
Profile: https://about.me/rakeshistom
Articles: https://automationchampion.com/author/rakeshistom
Books: https://www.packtpub.com/books/info/authors/rakesh-gupta
Amazon: https://www.amazon.com/Learning-Salesforce-Visual-Workflow-Rakesh/dp/1785289837
https://www.amazon.com/Salesforce-com-Customization-Handbook-Rakesh-Gupta/dp/1849685983
https://www.amazon.com/Developing-Applications-Salesforce-Chatter-Rakesh-ebook/dp/B00GX9FFDO
