Negotiation Communication Nation: Conflict Resolution and Deal Making in the 21st Century (English Edition)

This book is designed and intended to help you start thinking about negotiation as a learnable skill that you can develop and hone to resolve conflicts, build agreements, and get deals done.
In this new world where direct lines of authority have transformed into networks of collaboration, negotiation has become the primary form of decision-making and a key to management and leadership.
To accomplish our work in this new paradigm we rely on others over whom we exercise no direct control. Purposeful management in these situations takes negotiation skill.