Quality control systems

Unlike any other work in its field, this extraordinary book presents generic procedures for quality control systems for the service, construction, and manufacturing industries-a breadth of coverage not achieved by any previous publication. It's the only book to provide a complete set of specifications for ensuring effective quality controls-and to make possible the use of quality control methods in areas other than product design and manufacturing-such as accounting, sales, marketing, human resources, inventory management, plant engineering, and more. The standards upon which these procedures are based are internationally recognized and accepted by leading organizations worldwide.