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    The Manager's Pocket Guide to Documenting Employee Performance

    Por Fitzwater,Terry L.

    Sobre

    This step-by-step guide will help you document and change unwanted work behaviors before they become issues leading to termination. It is presented in a format that is easy to understand and apply. The guide presents specific measures for accurate performance documentation that will protect your organization against discharge litigation. Includes information on: A four-step progressive discipline process and how to apply it; Clarifying gaps in execution vs. gaps in knowledge; Self-discipline through PEP (Performance Enhancement Plan); Clarifying position expectations to meet expected deliverables; Behavior modification through corrective, not punitive action; Development of a coaching leadership style; Performance process to isolate factors for improvement; A process for documenting performance issues; A look at the legal framework surrounding discipline; Pitfalls of the discipline process and how to avoid them
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