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Your Customer Is The Star: How To Make Millennials, Boomers And Everyone Else Love Your Business (English Edition)
Por Micah Solomon
Uncommon Service: How to Win by Putting Customers at the Core of Your Business
Por Frances Frei
The Toyota Way to Service Excellence: Lean Transformation in Service Organizations
Por Jeffrey K. Liker
The Security Risk Assessment Handbook: A Complete Guide for Performing Security Risk Assessments, Second Edition
Por Douglas Landoll
The Complete Guide to Finding the Mammals of Australia
Por David Andrew
Starting Your Own Event Planning Business (English Edition)
Por John Cruise
Start Your Own Restaurant and More: Pizzeria, Coffeehouse, Deli, Bakery, Catering Business (StartUp Series)
Por Rich Mintzer
Social Media Marketing und -Management im Tourismus
Por Thomas Hinterholzer
Situation of cyber physical systems research and development and related industries in foreign countries: Research Report 2015 edition (Japanese Edition)
Por IOT Research Project Cyber Creative Institute
Setting the Table: The Transforming Power of Hospitality in Business
Por Danny Meyer
Servicio de vinos. HOTR0608
Por José María Gallurt Pardini
RICHES IN THE NICHES (2 in 1 bundle) 2016: Killer Niche Research and Affiliate Marketing Keyword Discovery Methods (English Edition)
Por Red M
Rethinking Patient Safety
Por Suzette Woodward
Raise the Bar: An Action-Based Method for Maximum Customer Reactions
Por Jon Taffer
Process Redesign for Health Care Using Lean Thinking: A Guide for Improving Patient Flow and the Quality and Safety of Care
Por David I. Ben-Tovim
Prevention is Better than Cure: Learning from Adverse Events in Healthcare
Por Ian Leistikow
Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, Third Edition
Por Mark Graban
Lean Daily Management for Healthcare Field Book
Por Gerard A. Berlanga
Intelligent Network Video: Understanding Modern Video Surveillance Systems
Por Fredrik Nilsson
Innovacion y experiencia en servicios (Spanish Edition)
Por Fausto Garcia
Houseman’s Law of Life Assurance
Por Robert Surridge
High Paying Clients for Life: A Simple Step By Step System Proven To Sell High Ticket Products And Services (Selling Services: How to sell anything to … Clients for Life Book 1) (English Edition)
Por Trevor Crane
Health Care Will Not Reform Itself: A User’s Guide to Refocusing and Reforming American Health Care
Por George C. Halvorson
Gran Turismo (One Shot)
Por Raimon Martínez Fraile

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